SATISFACTION SURVEY PRIVACY NOTICE

Who is responsible for processing your data?

Identity: Jim Sports Technology, S.L.
Tax ID: B-15.932.304.
Postal address: Pg. Industrial Palas de Rei, s/n, CP 27200, Palas de Rei (Lugo), Spain.
Telephone: 982 28 61 00.
Email: info@jimsports.com.

For what purpose do we process the personal data collected through this survey?

Personal data is collected for the purpose of determining the level of satisfaction of our customers with the products and services provided by Jim Sports Technology, S.L. Furthermore, we inform you that no automated decision-making will be carried out based on the personal data provided.

How long will we retain your personal data?

The personal data collected through your response to this survey will be retained for a period of one year.

What is the legal basis for processing your data?

The legal basis for processing your data is the legitimate interest of the data controller in determining the level of satisfaction of its customers with its products and services. The information obtained from the surveys is used to prepare statistics, which will under no circumstances contain personal data that could allow the data controller to improve its products and services.

Who will your data be disclosed to?

No data will be disclosed to third parties, except where legally required. The entity will not carry out international transfers of data to third countries in relation to the data collected through this survey.

What are your rights when you provide us with your data?

Under the GDPR, you may request:

Right of access: request information about the personal data we hold about you.

Right to rectification: communicate any changes to your personal data.

Right to erasure and to be forgotten: request the deletion of your personal data following its prior blocking.

Right to restriction of processing: this involves restricting the processing of your personal data.

Right to object: withdraw your consent to the processing of your data and object to its continued processing.

Right to data portability: in certain cases, request a copy of your personal data in a structured, commonly used and machine-readable format for transmission to another data controller.

Right not to be subject to automated individual decision-making: request that decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you, are not taken.

Jim Sports Technology, S.L. informs you that you may exercise the aforementioned rights at any time by requesting the relevant forms at the address or through the email address indicated in the first section of this privacy policy.

Each request to exercise your rights must include the reference “Exercise of GDPR rights” in the subject line and include the following information: first and last name, address for notification purposes, a photocopy of your National Identity Document or Passport, and the specific request being made. If the request is made on behalf of another person, a document providing reliable evidence of the authority to act on their behalf must be attached.

If you consider that any of the aforementioned rights has not been respected, you have the right to lodge a complaint with the Spanish Data Protection Agency. (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).